FAQ  (Frequently Asked Questions)

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How does it works?
How can I select my Seats / Location?
When could I know my seat number.
Is it cheaper to buy NY Broadway tickets through Broad Ticket?
I had not received email Voucher. What should I do?
What is preferred seating?
Broadway theater section
Can someone else pick up my ticket order?
How can I buy as a gift for other person?
How do I receive my E-Tickets?
When will I receive my E-Tickets?
Can I use my student ID to exchange tickets at the box office?
I’ve reserved tickets for several people. How many vouchers are sent to my email?
Where will my exact seats be?
What are my payment choices?
Is it OK if the credit card holder is not the person picking up the tickets?
What if I cannot attend an event that I purchased?
I want a Refund because of / Medical / Weather / Transportation Delay
Can I change the date/time for the show that I purchased?
What are “taxes and fees”?
When you can't change my seats, will the venue do it for me if I contact them directly?
I’ve registered with a different name/mistyped my name; is it possible to change the name on the voucher?
How do I unsubscribe my email address from your sending list?
Can I change the name who will pick up tickets?
Can I cancel / Change date / show?
What if my performance date has passed?
How would I purchase tickets for a group?